Staff are just as critical. In speaking with staff members, a clear interest in animals should be evident. If staff seem annoyed by the dogs and cats surrounding them, are short-tempered or curt, you can expect their demeanor to be worse when you leave. Think of the kennel as a type of extended family — choosing the right service means balancing price with the comfort of your dog or cat.
^{Keeping your furry family member safe and happy is our top priority. Before your pup starts their boarding stay, a member of our team will conduct a Meet & Greet with your dog to determine if they are comfortable in our open play environment. To book the Meet & Greet, find your nearest location and follow the new pet parent page steps to schedule a Meet & Greet.}

Dogtopia is a very active environment, with the dogs interacting for several hours per day. Even if your dog did not run all day, simply being awake can make them very, very tired. At home, most dogs sleep the day away getting 18 or more hours of sleep. Although we have a two-hour nap, and the dogs sleep approximately eight hours per night, they will be tired. Please let them rest. We do not recommend that you take them to the dog park or any other social environment for at least a few days.

We use home-style crates during naptime (12 to 2 p.m.) because it gives the dogs a safe place to rest in, allows them to have some “me” time and allows the staff to safely dispense individual food for dogs who eat lunch and/or medication to each dog if applicable. Similar to children in a daycare, dogs tend to easily adapt to the naptime routine as it’s at the same time each day and all their friends are enjoying the, often much-needed, down time as well! During naptime, the staff also thoroughly cleans each playroom to ensure the room is safe and clean before another exciting round of afternoon play!

^{Your pet starts his day every morning at 7:30 am when we let all our guests out into our two play yards for large and small dogs, where they run and play for the next 2 hours while the resort staff gathers all the old food, water & bedding, thoroughly cleans your pet's suite and then puts down clean bedding, fresh food and water. At this time, everyone comes back in for breakfast, which is usually followed by a mid-morning nap. Throughout the rest of the day your pet is outside playing another 4 to 5 times during the day, usually at least for a half-an-hour, with the last play session usually around 10:00pm. (We play T.V., DVDs or the radio, especially in the evenings, to soothe your pet and give him the sense of home.)}

Your pet starts his day every morning at 7:30 am when we let all our guests out into our two play yards for large and small dogs, where they run and play for the next 2 hours while the resort staff gathers all the old food, water & bedding, thoroughly cleans your pet's suite and then puts down clean bedding, fresh food and water. At this time, everyone comes back in for breakfast, which is usually followed by a mid-morning nap. Throughout the rest of the day your pet is outside playing another 4 to 5 times during the day, usually at least for a half-an-hour, with the last play session usually around 10:00pm. (We play T.V., DVDs or the radio, especially in the evenings, to soothe your pet and give him the sense of home.)

_{Dogs boarding with us will enjoy a staycation, burn off any excess energy during a full day of play with our daycare dogs. Dogs are separated into supervised playrooms depending on size, play style and temperament, ensuring the comfort and safety of all our guests. They’ll enjoy 8-10 hours of open play that features brain games designed to improve manners and behavior.  There will also be plenty of time for naps and breaks, should they require them. If your dog is having lunch, he/she will be fed at the start of naptime and will have plenty of time to digest their food before they are allowed to play again. This private time is also when we administer any medications, if applicable.}