Keeping your furry family member safe and happy is our top priority. Before your pup starts their boarding stay, a member of our team will conduct a Meet & Greet with your dog to determine if they are comfortable in our open play environment. To book the Meet & Greet, find your nearest location and follow the new pet parent page steps to schedule a Meet & Greet.
Most kennels will have staff available 24 hours a day, though this can take several forms. One or two employees may be present on-site (in the case of a family-owned business on their property, for example), or the kennel may be monitoried by video and audio. Feedings are usually handled at the discretion of the owner; whatever food you prefer must be supplied, along with instructions on how much to feed and how often.
Dogtopia is a very active environment, with the dogs interacting for several hours per day. Even if your dog did not run all day, simply being awake can make them very, very tired. At home, most dogs sleep the day away getting 18 or more hours of sleep. Although we have a two-hour nap, and the dogs sleep approximately eight hours per night, they will be tired. Please let them rest. We do not recommend that you take them to the dog park or any other social environment for at least a few days.
Dogs boarding with us will enjoy a staycation, burn off any excess energy during a full day of play with our daycare dogs. Dogs are separated into supervised playrooms depending on size, play style and temperament, ensuring the comfort and safety of all our guests. They’ll enjoy 8-10 hours of open play that features brain games designed to improve manners and behavior. There will also be plenty of time for naps and breaks, should they require them. If your dog is having lunch, he/she will be fed at the start of naptime and will have plenty of time to digest their food before they are allowed to play again. This private time is also when we administer any medications, if applicable.